Team Building -- Details

WHAT YOU CAN EXPECT

Here are deliverables that can make a difference in your team's performance. It isn't just about positive thinking and feeling good. It involves specific and measurable performance criteria, such as:

• A clearly defined purpose that is owned and shared by all team members.
• A set of performance goals that are aligned with the purpose.
• Clearly defined roles, responsibilities and decision-making authority.
• An understanding of the collective team's current strengths and limitations, and where to focus the critical next steps.
• A commitment document which includes action plans for each issue identified by the team, and individual commitments made by each team member to improve performance and effectiveness.
• Skills that will enhance team effectiveness.
• Methods that will enable team members to confront and resolve conflict and effectively deal with disruptive behavior.
• A learning community that utilizes collaboration and reduces destructive competition.
• A reward system for identifying and acknowledging individual and team performance.

You will specifically learn how to:

• Build and maintain trust, mutual respect, loyalty and commitment among team members.
• Network across departments and divisions, and even with unsatisfied customers.
• Develop a brain/heart trust that enables the team to learn from its mistakes, take advantage of opportunities, and be more innovative.
• Bring out the leadership potential in yourself and others.
• Delegate responsibility, authority and accountability.

For more than 25 years we've been successfully using our proven process to provide positive solutions to problems, and construct a model for accountability and measurable results in a safe environment away from the distractions and confines of daily work. This process is conducted in three interrelated sessions that are scheduled over the course of a year. Each of these sessions takes the team off site for two to three days, depending on the size of the team.